FAQs
General Question
Q. What is FITT Finder?
FITT Finder is a fitness search engine designed and dedicated to connecting fitness enthusiasts with services and activities. While currently a search engine, it will evolve into a marketplace for fitness activities and services.
Q. How does FITT Finder work?
FITT Finder aggregates fitness activities and services provided by fitness businesses and professionals and organizes this information into a large, sanitized, and indexed database to help enthusiasts discover and book activities. It will soon function as a marketplace for fitness services.
Q. Is FITT Finder free to use?
Yes, FITT Finder is free for users. Creating a Business Profile is free using our free plan.
Searching and Booking
Q. How do I search for fitness activities?
You can discover new fitness experiences by selecting from various options at FITT Finder's homepage.
- Enter your search term in the main search field
- Explore everything around you to get a larger view of what's available
- Choose from trending categories
- Explore various fitness categories like live-streaming, indoor and outdoor classes, and free activities available in your location.
FITT Finder is expanding and will soon offer direct fitness experience purchases to encourage people to become healthier and more active.
Q. Can I book fitness classes directly through FITT Finder?
Not at this moment. As FITT Finder evolves, the booking process will become more integrated into the platform.
Q. What types of fitness activities are available on FITT Finder?
FITT Finder offers a diverse range of fitness activities and experiences. You will be able to find everything from
- Promoted
- Free fitness
- free fitness
- free passes
- free classes
- free PT sessions
- Deals & offers
- Fitness challenges
- Indoor classes
- Meetups
- Events
- Livestreaming
- On-demand classes
- Fitness programs
- PT sessions & Packages
Users can expect an even broader selection as FITT Finder becomes a marketplace.
User Accounts and Profiles
Q. I’m having trouble logging in, how do I change or reset my password?er?
While browsing is possible without an account, creating one allows you to save preferences and receive personalized recommendations. For fitness providers, creating a Business Profile is essential.
Q. How can I edit my profile information?
Log in, go to the profile section, and click "Edit Profile" to update personal information and preferences. Fitness providers can manage their business profile through the FITT Finder partner portal.
Account Management
Q. I’m having trouble logging in. How do I change or reset my password?
Visit the login page and click on the "Forgot Password" link. Follow the instructions sent to your registered email to reset your password.
Q. Can I add another user to my account?
It's not possible to add another user to your FITT Finder account at this stage.
Fitness business owners and professionals have the ability to add other individuals to manage their profiles.
Payments and Refunds
Q. What payment methods are accepted on FITT Finder?
Various payment options are accepted, including credit/debit cards, PayPal, Google Pay, and Apple Pay. Payment processes will be streamlined as FITT Finder becomes a marketplace.
Q. Is there a refund policy for bookings made through FITT Finder?
Refund policies vary; review provider-specific terms for cancellations and refunds.
Technical Support
Q. I'm having trouble with the website. How can I get support?
You can reach our support team for assistance via the "Contact Us" page. Fitness providers can also contact us for technical support.
Q. Is FITT Finder available as a mobile app?
It is currently accessible through the website, and a mobile app is in development. You can stay updated by signing up for our newsletters and product updates.
Provider Partnerships
Q. How can fitness providers join FITT Finder?t support?
Visit our "Partner with Us" page and fill out the form for collaboration. Businesses can create and manage their Business Profile through the FITT Finder partner's portal.
Q. What are the benefits for fitness providers on FITT Finder?
Increased visibility, increased traffic to your website, and direct connection with dedicated fitness enthusiasts.
Check out our Partners page to learn more about all the functions and benefits for your business
Privacy and Security
Q. How is my personal information handled on FITT Finder? support?
Refer to our Privacy Policy for detailed information on data collection, usage, and protection.
Community and Reviews
Q. Can I leave reviews for fitness activities and services on FITT Finder?
Not at this stage. Soon, users will be able and are encouraged to share experiences through reviews.
Q. How can I report inappropriate content or behavior on FITT Finder?
Report inappropriate content, providers, or features via our Contact Us page or contact support for assistance.
Notifications and Alerts
Q. Can I receive notifications for new fitness activities or promotions?
After personalizing your profile, you will receive customized fitness recommendations tailored to your preferences.
Accessibility
Q. Is FITT Finder accessible for individuals with disabilities?
We are committed to ensuring accessibility for all users.
Future Features and Updates
Q. What new features can we expect from FITT Finder in the future?
Stay informed about new features, partnerships, and improvements that will enhance your fitness journey by signing up for our newsletters and product updates.
Q. How can I report inappropriate content or behavior on FITT Finder?
Report inappropriate content, providers, or features via our Contact Us page or contact support for assistance.