Privacy Policy

Last updated November 23rd, 2023

Your privacy is important to us at FITT Finder, Inc. (“FITT Finder”, “we” or “us”), and we are providing this Privacy Policy to explain our policy with respect to personal information we may collect about you and how we may use such personal information. By accessing and using our website located at www.fittfinder.com and all subdomains thereof (the “Site”), mobile applications or APIs offered by FITT Finder or any social media pages operated by us (the “Services”), and/or by providing personal information to us by any means, you agree to the terms and conditions of this Privacy Policy.

1. What Types of Personal Information Do We Collect?

Information You Give Us. You may give us information when using our Site or Services, including by registering for the use of the Services, completing surveys or questionnaires related to the Site or Services from time to time, or by using the “Contact Us” feature on our website. You may also provide us information in your correspondence and transactions with us by phone, mail, e-mail, or other electronic means.

Information Provided by Third Parties. Certain FITT Finder clients (“Clients”), including employers, insurance companies, and other healthcare or wellness companies, may provide your personal information to us to assist in registering you for, and making available to you, the Site and Services. We may also receive your personal information from other sources, such as public databases, joint marketing partners, or social media platforms.

Use of Cookies. A “cookie” is a small data file that can be placed on your hard drive when you visit certain websites. We may collect various information about you using computer technology as you access and use the Site and Services, including browser and device information, and information collected through cookies, pixel tags, and other technologies. You may set your browser to not accept cookies or to warn you when a cookie is being placed on your computer. If you choose not to accept cookies, however, your ability to navigate the site may be hindered.

Categories of Personal Information Collected. We may collect the following categories of personal information about you for the uses described in this Privacy Policy:

information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline;
information that you provide by using the Site or Services, including by registering for any Services or by requesting information about our products or services;
records and copies of your correspondence (including email addresses), if you contact us;
details of transactions you carry out using the Site or Services and of the fulfillment of your purchases or orders (including billing or credit card information when making a purchase);
professional or employment-related information; and
geolocation data, and Internet or other electronic network activity information (e.g. browsing history or information regarding your interaction with websites, applications, or advertisements).

Google reCAPTCHA. We may use Google reCAPTCHA for our website’s “Contact Us” function to secure our products and websites from abuse. A “CAPTCHA” is a test to tell humans and bots apart. It is easy for humans to solve, but hard for “bots” and other malicious software to figure out. By adding reCAPTCHA to our website, we can block automated software while still welcoming our users to enter with ease. Google reCAPTCHA collects hardware, software, and user interaction data from your device for risk analysis. Google reCAPTCHA data collection and use are governed by the Google Privacy Policy and Terms of Service.

Third-Party Links, Websites, and Applications. From time to time, our website may contain links to and from the websites of other third parties. Additionally, our Services may be made available via the websites or applications of third parties (including Clients), or we may interact with you on websites or applications of third parties (including social media). If you follow a link to any of these websites, or use the Services or otherwise interact with us on such websites or applications, please note that these websites and applications have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any data to these other websites or applications. Further, third parties, including social media networks, partners, Clients or third-party applications or websites linked to on our website, or that link to or utilize our Site or Services, may use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for any information collected through them.

2. How Do We Use Personal Information?

We use your personal information as follows:

To provide you with information, products, or services that you request from us or that we think may be of interest to you based on the information that you have provided to us, including to send you emails and other marketing communications;
To personalize your experience on the Site and Service by presenting products and offers tailored to you;
To respond to your specific requests or fulfill any other purpose for which you provide it;
To deliver to you any administrative notices, advice, and communications relevant to your use of our products and/or services;
For our business purposes, such as data analysis, audits, fraud monitoring, and prevention, developing new products, enhancing, improving or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities; and
In any other way, we may describe when you provide the information and for any other purpose with your consent.

Affiliates, Partners, and Service Providers. We may share your information with our affiliates, partners (including the Client that provided us with your information or registered you for the Site or Services, as applicable) and/or third-party service providers, as may be required to provide you with the information, products, and services that you request or that we think you may be interested in based upon the information that you have provided to us, or for any other legitimate purpose described in Section 2 of this Privacy Policy. We do not authorize our service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

No Sale of Personal Information. FITT Finder does not sell any of your personal information.

Disclosures Required by Law. We may be required to disclose your data in response to lawful requests by public authorities, including to meet law enforcement requirements. We may be under a duty to disclose or share your personal data in order to comply with any legal obligation, to enforce or apply our terms and conditions and other agreements, to protect our rights, property, or safety, or to protect the rights, property, or safety of others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.

Change of Control. Personal information may be transferred to a third party as a result of a sale, acquisition, merger, reorganization, or other change in control. If we sell, merge, or transfer any part of the business, part of the sale may include your personal information.

4. Your Privacy Choices

Access/Changes: If you wish to have access to information about you in our records, please contact us using the contact information in section 12 below. You may also request that we update information about you or request correction of any factual errors that you believe may exist regarding this information. We will use commercially reasonable efforts to accommodate such requests. In any event, in no event will we be able to provide you with information about you that is not readily personally identifiable in our records or which would be prohibited by law.

Email Marketing Opt-Out: We may use your information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send. You will still continue to receive service-related messages concerning products and services you have purchased (unless we have indicated otherwise).

Data Deletion: If you wish to have us delete information about you from our records, please contact us using the contact information in section 12 below.

5. California Privacy Rights

Third-Party Marketing. California Civil Code Section 1798.83 permits California consumers to request information regarding the disclosure of their personal information to third parties for the third parties’ direct marketing purposes in certain instances. If you are a California consumer and wish to make such a request, please contact us using the contact information provided in section 12.

6. Children’s Privacy

Our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us using the contact information in section 12 below. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

7. Safeguarding Your Data

To guard your personal information, we will maintain reasonable and appropriate physical, electronic, and procedural safeguards that comply with applicable legal standards.

8. International Transfers

We are located in the United States (“US”). If you choose to provide us with your information, we may transfer your personal information cross-border. For example, we may transfer your information to affiliates, Clients, partners, or other third parties located outside of or within your home country for the purposes described in this Privacy Policy. With knowledge of these risks, by providing your personal information you understand: (i) your personal information will be used in accordance with this Privacy Policy; and (ii) your personal information may be transferred to the US and other jurisdictions which may have different data protection rules than those of your country.

9. Aggregated Information

Notwithstanding anything to the contrary anywhere else in this Privacy Policy, we reserve the right to use your personal information in any manner and for any purpose so long as we remove portions of the information that could be used to identify you as the source of that information and/or aggregate it with information of a substantial amount of other users such that no user could be individually identified by a user of such information, all in accordance with applicable law.

10. Do Not Track

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. We do not recognize or respond to browser-initiated DNT signals, as the Internet industry is currently still working toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT.

11. Policy Changes

We may change our Privacy Policy at any time. The date the Privacy Policy was last revised is identified at the top of the page. You are encouraged to periodically visit this Privacy Policy to check for any changes. In any event, your further use of our website and services, or your providing of information to us, after a change to our Privacy Policy, will be subject to the updated policy.

12. Contact Information

If you wish to contact us in relation to this Privacy Policy, including data deletion requests, please email us at privacy@fittfinder.com.